DSV Assessment & Interview Preparation
Freight Forwarding, Supply Chain & Logistics Recruitment
Pakkeprisene nedenfor er i amerikanske dollar (USD). Disse handlekurvlenkene går til den engelske betalingssiden, der du betaler i USD. Øvingsoppgavene og de fleste kursene er på engelsk.
Land guiden gjelder: Denmark · Transport / Logistics / Supply Chain
Ansettelsesprosessen kan variere med land, stilling, avdeling og år.
DSV is one of the world's largest transport and logistics companies, headquartered in Hedehusene, Denmark. Operating in Air & Sea, Road, and Solutions (contract logistics) divisions, DSV employs over 75,000 people globally. The company values Customers First, Best Performance and True Collaboration — collectively known as ONE DSV. Candidates are assessed on operational acumen, customer focus, problem-solving under time pressure, and commercial awareness across a structured interview process.
Ansettelsesprosessen
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1Online Application Oppgitt av arbeidsgiverenSubmit your CV and application through the DSV careers portal. Tailor your experience to the specific division (Air & Sea, Road, or Solutions) and role type.→ Highlight logistics experience, customer service achievements, and alignment with ONE DSV values
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2Screening & CV Review Oppgitt av arbeidsgiverenDSV recruiters review applications against role requirements including relevant experience, language skills and commercial awareness.→ Ensure your CV clearly shows quantifiable achievements in operations, customer delivery or relevant technical skills
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3First Interview / Phone Screen Oppgitt av arbeidsgiverenAn initial conversation with HR or the hiring manager exploring your motivation, background, role understanding and cultural fit with DSV values.→ Prepare concise stories about customer situations, logistics challenges and collaborative problem-solving
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4Assessment / Case Exercise Avhenger av stillingenDepending on the role, candidates may complete numerical reasoning tests, situational judgement assessments, logistics prioritisation exercises, or customer scenario role-plays.→ Practise numerical reasoning, prioritisation under pressure, and customer-first decision-making
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5Second Interview / Panel Oppgitt av arbeidsgiverenA deeper interview with hiring managers and/or senior stakeholders exploring technical capability, operational judgement, commercial acumen and values alignment.→ Demonstrate concrete examples of ownership, performance focus and cross-functional collaboration
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6Offer & Onboarding Oppgitt av arbeidsgiverenSuccessful candidates receive a formal offer and join DSV with structured onboarding into their division.→ Review offer terms and prepare for DSV operational environment
Tester og vurderinger
Some DSV roles include numerical reasoning assessments focused on data interpretation, rate calculations, percentage changes and logistics-related quantitative problems.
Måler: Numerical fluency, data interpretation, commercial acumen and accuracy under time pressure
- Practise percentage calculations, ratio comparisons and data table interpretation
- Focus on speed and accuracy — logistics roles require quick quantitative decisions
- Familiarise yourself with freight rate structures and cost comparisons
- Work through timed practice sets to build confidence
Vanlige feil
- Spending too long on one question at the expense of others
- Misreading data tables or confusing units
- Not practising under timed conditions
- Ignoring the commercial context of the numbers
Role-dependent SJTs presenting logistics and customer service scenarios where candidates must choose the most effective response or rank actions by appropriateness.
Måler: Customer focus, prioritisation, operational judgement, collaboration and decision-making under pressure
- Think from the customer’s perspective first — align with Customers First
- Consider operational impact and team collaboration in your choices
- Balance urgency with quality and compliance
- Read all options before selecting — look for the most balanced response
Vanlige feil
- Choosing the most aggressive or passive option
- Ignoring the customer impact of decisions
- Not considering the team/collaboration dimension
- Rushing through without reading all response options
For sales and customer-facing roles, candidates may participate in a role-play simulating a customer interaction involving shipment exceptions, service recovery or commercial negotiations.
Måler: Customer empathy, communication, problem-solving, commercial awareness and ability to maintain composure under pressure
- Acknowledge the customer’s concern before jumping to solutions
- Offer clear, actionable next steps with timelines
- Show ownership — don’t blame other departments or systems
- Balance customer satisfaction with operational feasibility
Vanlige feil
- Being defensive or making excuses
- Over-promising without considering operational constraints
- Failing to listen to the customer’s actual concern
- Not following up or summarising agreed actions
Intervjuer
An initial conversation exploring your motivation, background, role understanding and cultural fit with ONE DSV values.
Format: 1-on-1 or panel, 30–60 minutes, in-person or virtual
Hva intervjuere ser etter
- Genuine motivation for logistics/supply chain industry
- Examples of customer focus and service delivery
- Alignment with Customers First, Best Performance, True Collaboration
- Clear communication and professional presence
Temaer du kan øve på
- Why DSV and why this role/division?
- Describe a time you went above and beyond for a customer
- How do you prioritise when multiple urgent tasks compete?
- Give an example of collaborating across teams to solve a problem
- Research DSV’s three divisions and know which one your role sits in
- Prepare stories demonstrating customer focus and operational excellence
- Show you understand the fast-paced, performance-driven logistics environment
- Be specific about why DSV and why this particular role
A deeper interview with hiring managers and/or senior leaders exploring technical capability, operational judgement, commercial acumen and values alignment.
Format: Panel, 45–60 minutes, in-person or virtual
Hva intervjuere ser etter
- Depth of operational/technical knowledge relevant to the role
- Evidence of performance delivery and continuous improvement
- Cross-functional collaboration and knowledge sharing
- Strategic thinking and growth mindset
Temaer du kan øve på
- Walk me through a complex logistics/operational challenge you solved
- How have you driven performance improvement in your team?
- Describe a situation where collaboration was critical to success
- What do you know about DSV’s strategy and how would you contribute?
- Quantify your achievements with metrics (on-time %, cost savings, throughput)
- Show awareness of DSV’s competitive landscape and growth strategy
- Demonstrate ownership of problems and results
- Prepare insightful questions about the team’s challenges and priorities
Forskjeller mellom stillinger
Finn stillingen som ligner mest på din. Les hva kildene sier, hva som ikke er oppgitt, og våre uavhengige forslag til øving. Bekreft kravene for den aktuelle stillingen med rekruttereren.
Freight Forwarding (Air & Sea / Road)
Tester og vurderinger
- Customer scenario exercises focusing on shipment priorities and exceptions
- Numerical reasoning or rate calculation tasks
- Situational judgement around logistics prioritisation
Intervjuer
- Competency interview with operational focus
- Customer scenario discussion
Contract Logistics / Solutions
Tester og vurderinger
- Warehouse/supply chain prioritisation scenarios
- Operational planning exercises
- Safety and compliance awareness
Intervjuer
- Operational capability interview
- Values-based behavioral interview
IT / Digital / Technology
Tester og vurderinger
- Technical screening or coding exercise
- System design or architecture discussion
- Problem-solving assessment
Intervjuer
- Technical panel interview
- Values and culture fit interview
Sales / Customer Service / Commercial
Tester og vurderinger
- Customer role-play scenarios
- Commercial case exercise
- Presentation or pitch task
Intervjuer
- Competency interview with customer focus
- Role-play or scenario discussion
Warehouse / Frontline Operations
Tester og vurderinger
- Practical task or safety scenario
- Basic numerical/literacy screening where applicable
Intervjuer
- Structured interview with team leader
- Safety and values awareness discussion
Velg en øvingspakke for stillingen din
DSV, headquartered in Hedehusene near Copenhagen, is one of the world's largest freight-forwarding and contract-logistics groups, organised into Air & Sea, Road and Solutions divisions with offices in more than 150 countries - and the Schenker integration is amplifying hiring across all of them. Screening is operations-flavoured rather than corporate: numerical and rate-calculation tests, logistics situational-judgement exercises and customer role-plays, judged against the ONE DSV values of Customers First, Best Performance and True Collaboration. A freight coordinator, a warehouse shift leader and an IT integration developer face very different funnels. Scroll to your family, choose your seniority, and rehearse the ONE DSV scenarios its loop includes.
Freight Forwarding Coordinator (Air & Sea / Road Operations)
Freight Forwarding (Air & Sea / Road)Freight forwarding coordinators run export and import files for Air & Sea and Road: bookings, transport documents (AWB, B/L, CMR), customs handover and carrier follow-up. Air & Sea moves FCL, LCL and airfreight for global customers while Road runs European groupage and FTL through its own network, and the work is exception-driven - rollovers, missed cut-offs and damaged cargo must be triaged within the day. The Schenker integration is merging two global forwarding networks, which makes operations one of the heaviest hiring areas in the group.
Slik ansetter DSV til denne typen stilling: After screening, a first interview with the HR or operations manager covers motivation and logistics vocabulary - Incoterms, carrier flows. Depending on the role you then face a numerical or rate-calculation test plus situational-judgement items on shipment prioritisation, and a second-round customer-scenario discussion such as a late shipment with an angry client.
Hvorfor denne pakken: Numerical practice targets the rate-calculation and data-table test directly, which is the most concrete gate in this funnel. Situational-judgement drills mirror the prioritisation exercise, where you rank shipments and escalations the way the real screen asks. The supply-chain-logistics course builds the freight terminology - modes, documents, flows - that first-round interviewers expect you to speak without prompting. Data-analysis work supports the file-margin and tracking reporting the role lives on, and senior coordinators add routing-cost judgement and team budgets to the conversation.
Coordinator screening weighs the rate-calculation test and freight vocabulary, so table speed and the right terminology open the door.
Experienced coordinators are tested on lane knowledge and exception judgement - scenario depth replaces vocabulary checks.
Senior operations roles answer for file profitability, routing cost and team performance - economics and judgement dominate the rounds.
Warehouse Operative / Shift Leader / Operations Manager (Solutions)
Warehouse Operations (DSV Solutions)DSV Solutions runs contract-logistics fulfilment centres: inbound, picking, packing, value-added services and outbound for retail, tech and healthcare customers, hiring at volume across Europe and North America. The standard career path runs from operative to shift leader to site operations manager, with safety, scan accuracy and lines-per-hour productivity KPIs defining the daily scoreboards at every step.
Slik ansetter DSV til denne typen stilling: Operative hiring is a short structured interview with the site team leader plus basic numerical or literacy screening where applicable, with safety-scenario and prioritisation questions and forklift licences checked or trained in-house. Managerial candidates get a KPI and cost case exercise plus a values interview.
Hvorfor denne pakken: Many operative roles gate on forklift certification, so the licence module is literal job preparation rather than indirect practice. Numerical and spatial drills support the picking-path, slotting and load-safety reasoning that technical questions and daily work both demand. The inventory-control course gives shift leaders the stock-accuracy vocabulary their interviews listen for, and the logistics course frames the fulfilment language - waves, docks, slots - site managers expect. Senior rounds shift to cost-per-unit defence, site budgets and improvement-project leadership.
Operative screening is short and practical - safety judgement, basic math and certification readiness decide the interview.
Shift leaders are tested on stock accuracy and fulfilment vocabulary - KPI fluency separates candidates who have run a shift.
Operations managers answer for cost-per-unit, budgets and site performance - the case round is an economics exercise.
Customs & Compliance Specialist
Customs & ComplianceCustoms teams handle import and export declarations, HS classification, origin and VAT and duty handling for DSV customers across EU and non-EU lanes. Brexit and successive EU trade-sanctions packages made customs expertise a scarce and heavily recruited skill at DSV's European offices, and AEO certification and sanctions and denied-party screening keep compliance loadings central to the role every single day.
Slik ansetter DSV til denne typen stilling: The interview with the customs manager covers classification scenarios and sanction-screening judgement, and a written exercise asks you to classify goods and determine duty treatment from supplied documentation. A values round probes accuracy and escalation under the Best Performance and compliance mindset.
Hvorfor denne pakken: Classification work is deductive reasoning applied to tariff rules - if the goods and origin facts are X, the treatment follows - which is why the deductive drill sits at the centre of this bundle. Verbal precision matters when reading tariff and regulation text, where one word changes the duty treatment. The logistics courses frame the trade context interviewers assume, data-analysis work supports the declaration-volume tables the written exercise uses, and senior specialists add sanctions-risk framing and duty-budget conversations.
Graduate customs funnels test rule logic and reading precision before any tariff experience exists - classification drills carry the round.
Experienced specialists face scenario classification and sanction-screening judgement, where trade context and structured calls decide.
Senior customs roles answer for compliance risk, duty budgets and escalation judgement - governance vocabulary replaces classification drills.
Sales Manager / Key Account Manager (Air & Sea, Road, Solutions)
Sales & Key Account ManagementDSV sales lands freight and contract-logistics contracts: RFQ and tender bids, rate quotations and margin defence against DHL, Kuehne+Nagel and DB Schenker. Key account managers own global freight agreements with multinationals, running QBRs and service reviews, while Solutions sales builds tender and BQ responses - price-per-pick warehouse pricing models - together with solution designers.
Slik ansetter DSV til denne typen stilling: Expect an interview with the commercial director plus a customer role-play - pitch DSV or save an unhappy account - and a commercial case exercise on rate, margin or tender evaluation, sometimes with a presentation task. Personality-style probing covers drive, resilience and Customers First orientation.
Hvorfor denne pakken: The sales course structures the pitch and role-play rounds, which are scored as much on discovery and objection handling as on freight knowledge. Numerical practice supports the margin and rate-quotation exercises that decide the commercial case, and logistics vocabulary is what differentiates logistics-sales candidates from generic salespeople - interviewers probe whether you can talk modes, lanes and lead times credibly. Personality preparation supports the drive-and-resilience profiling, and senior rounds add account P&L defence, pricing risk and tender-project leadership.
Junior commercial funnels test the role-play and basic quotation math - structure and energy carry the early rounds.
Experienced sellers are tested on tender cases and logistics credibility - cost-model fluency and operational vocabulary decide.
Senior commercial roles answer for account P&L, pricing risk and bid leadership - economics and judgement replace pitch drills.
Customer Service Coordinator (Care Teams)
Customer ServiceCustomer service coordinators track shipments, manage exceptions - delays, damage, POD requests - and keep customers updated across Air & Sea, Road and Solutions care teams. Multilingual service clusters support global accounts with response-time and first-time-resolution KPIs, and care teams work tightly with forwarding and warehouse operations, where escalation quality is the differentiator between coordinators.
Slik ansetter DSV til denne typen stilling: A first interview with the team lead includes a customer-scenario role-play such as a delayed container or missed delivery, with short numerical or verbal screening and SJT-style prioritisation items for some clusters. A values interview covers ownership - no blaming other departments - and service recovery.
Hvorfor denne pakken: Situational-judgement practice maps directly onto the exception-prioritisation ranking questions some clusters use. Verbal drills support the fast, accurate case reading the role-play and daily queue demand, and personality preparation covers the service-orientation questionnaire stage. The logistics course gives care coordinators the freight vocabulary - ETA, POD, cut-off - that makes role-play answers credible, and senior coordinators add service-level economics, recovery-project ownership and escalation judgement to their rounds.
Entry care funnels screen temperament, language precision and prioritisation - consistency across the stages decides the outcome.
Experienced coordinators face harder exception role-plays, so escalation judgement and freight vocabulary carry the rounds.
Senior care roles answer for service-level economics and recovery projects - leadership vocabulary replaces queue handling.
Solution Designer / Supply Chain Engineer (Solutions Design)
Supply Chain Solutions (Contract Logistics Design)Solution designers and supply chain engineers build the offers that win contract-logistics tenders: warehouse layouts, process designs, staffing models and price-per-unit costings, produced with sales in tender and BQ documents. The work combines site walk-throughs with throughput modelling, and the team supports both new-business onboarding and continuous improvement of existing fulfilment sites.
Slik ansetter DSV til denne typen stilling: Expect a technical interview on layout and staffing logic plus a design case - size a warehouse for a given volume profile - with an Excel or modelling practical task and a common numerical reasoning screen. A panel round probes cost awareness, trade-offs and how you present the recommended design.
Hvorfor denne pakken: The inventory-control and logistics courses cover the slotting, throughput and stock logic that design cases are built on - you cannot size a warehouse without them. Business-data-analysis and data-analysis content prepare the modelling task, where fast clean spreadsheet work decides credibility, and finance fundamentals help you defend the price-per-unit costings in the panel round. Inductive practice trains the pattern-reading instinct that catches seasonality and order-profile shifts hidden in volume data, and senior designers add business-case budgets, delivery risk and implementation leadership.
Junior design funnels test the numerical screen and case logic - volume math and pattern reading come before layout experience.
Experienced designers face the modelling task and costing defence - spreadsheet fluency and stock logic decide the loop.
Senior designers answer for business cases, delivery risk and implementation leadership - economics replaces modelling speed.
Transport Planner / Dispatcher (Road Network)
Transport Planning & DispatchTransport planners build the daily loads for DSV Road's groupage and FTL network: assigning drivers and trailers, optimising capacity and protecting delivery windows while re-planning in real time around delays, driver-hours rules and border queues. Teams coordinate with both subcontractor hauliers and DSV's own driver base, and the pressure never really stops.
Slik ansetter DSV til denne typen stilling: Expect an interview with the transport manager full of scenario questions - two urgent loads and one driver, what do you do - plus a numerical screen with rate, distance and fuel calculations, with some sites using planning simulations and a practical prioritisation exercise under time pressure.
Hvorfor denne pakken: Planning screens are arithmetic sprints: rate, distance and fuel calculations under a clock, which numerical and number-challenge drills train directly. Spatial reasoning supports the load-building and route logic that simulations test geometrically. Situational-judgement practice matches the dispatch-dilemma scenarios interviewers stack one on another, and the logistics course supplies the network and capacity vocabulary that frames your answers in planner language. Senior planners add routing-cost defence, budget ownership and network-change project leadership.
Junior planner funnels lean on the numerical screen and scenario stacks - calculation speed and load logic come first.
Experienced planners face simulations and live re-planning cases, where board fluency and fast arithmetic decide.
Senior planning roles answer for routing economics and network projects - cost defence replaces dispatch drills.
IT Professional (Global Systems, Data & Automation)
IT & DigitalDSV's IT organisation, spread between the Denmark HQ and global centres including Poland and India, runs forwarding, warehouse (WMS), transport-management and EDI systems across more than 150 countries. The Schenker integration makes systems harmonisation one of the largest logistics-IT programmes in the industry, and roles span application consultants, integration and EDI developers, data engineers and RPA and automation specialists working close to the business.
Slik ansetter DSV til denne typen stilling: Expect a technical screen or coding and SQL task plus an interview with the IT hiring manager, with system-design or integration-scenario discussions for senior roles and agile-culture fit questions throughout. A values round covers collaboration across divisions - True Collaboration in practice.
Hvorfor denne pakken: SQL and Python courses cover the hands-on screens that open this funnel, and Java matters because the core forwarding estates carry a long backend history. The business-data-analysis course supports the reporting and BI elements that sit next to every system change, and cloud fundamentals match the platform-modernisation agenda the integration programme runs on. Timed programming practice keeps the screen from becoming the weak link, while senior rounds shift to architecture across clouds, cutover risk and programme coordination across divisions.
Graduate IT funnels open with the coding and SQL task, so timed practice and data basics decide the first gate.
Experienced developers face integration scenarios and deeper stack questions - backend breadth and data fluency carry the loop.
Senior IT roles lead harmonisation programmes - architecture, cutover risk and delivery leadership replace coding screens.
Business Controller / Finance Specialist (Division & Site Controlling)
Finance & ControllingFinance runs business controlling per division and country plus AP/AR and treasury across the DSV network, with controllers owning gross-margin analysis on freight files, cost-per-unit in Solutions and the monthly close for their entity. Post-Schenker integration work adds harmonising accounting structures and reporting to the day job, on top of the usual month-end rhythm.
Slik ansetter DSV til denne typen stilling: Expect a numerically heavy screening plus an Excel-focused practical task, then an interview with the finance manager on margin analysis, accruals and month-end judgement calls. A panel round probes accuracy, IFRS and local-GAAP awareness and stakeholder communication.
Hvorfor denne pakken: Accounting and bookkeeping modules match the technical round content, which probes ledger mechanics and standards awareness directly. The business-data-analysis course prepares the Excel and reporting task, and data-analysis drills build the fast table handling margin analysis assumes. Budgeting-FPA content aligns with the controller-level questions on forecasts and variances, and senior controllers add integration cost tracking, reporting risk framing and structured root-cause reasoning on margin swings.
Graduate finance funnels weigh the numerical screen and ledger basics, so statement mechanics and test speed come first.
Experienced controllers face the Excel case and margin questions - standards fluency and data handling decide the loop.
Senior controlling rounds test budget ownership, integration economics and judgement over preparation speed.
HR Business Partner / International Graduate Programme Trainee
HR & Graduate ProgrammeDSV HR supports explosive headcount growth: high-volume blue-collar recruitment, onboarding at new sites and employer branding for logistics talent. The DSV International Graduate Programme, run from the Denmark HQ, rotates graduates across divisions and countries with a management-development track, and graduate tracks span commercial, operational and financial disciplines with mentorship from senior managers.
Slik ansetter DSV til denne typen stilling: The graduate funnel runs an application, a motivational interview, an online assessment with numerical and logical elements plus a personality-style questionnaire, and an assessment centre with a group case and presentation. HR roles use a structured competency interview plus values alignment on ONE DSV, and a final round with senior stakeholders covers ambition and mobility.
Hvorfor denne pakken: The graduate online assessment blends numerical, logical and personality-style elements, so numerical, verbal and situational-judgement drills plus honest personality practice cover the screen stage. Interview prep and the career planner support the motivation-heavy Danish interview style, where a clear why-DSV and where-next narrative decides early rounds. The assessment centre's group case rewards structured collaboration, and senior HR profiles add professional frameworks, programme budgets and people-risk vocabulary to their rounds.
The graduate funnel blends tests, questionnaire and assessment centre - every stage is practisable and consistency decides it.
HR business-partner rounds probe judgement, communication and people-risk awareness - framework vocabulary differentiates.
Senior HR roles answer for programmes, budgets and transformation - professional frameworks and delivery leadership dominate.
Verdier og rammeverk
DSV’s culture is built around three core values that form ONE DSV: Customers First, Best Performance and True Collaboration. Every candidate is assessed against these principles.
Forslag til øvingsmoduler
Øvingsplaner
- Review the DSV division and role you applied for (Air & Sea, Road, or Solutions)
- Re-read the ONE DSV values: Customers First, Best Performance, True Collaboration
- Prepare 3–4 STAR stories covering customer focus, performance delivery and collaboration
- Check logistics/supply chain current events relevant to your division
- Complete Situational Judgement Test practice focusing on customer/logistics scenarios
- Practise numerical reasoning with rate calculations and data interpretation
- Run through customer role-play scenarios emphasising service recovery
- Research DSV’s competitive position vs Kuehne+Nagel, DHL, DB Schenker
- Complete full Situational Judgement and Numerical Reasoning test modules
- Practise customer service role-play scenarios with time pressure
- Study DSV’s sustainability strategy and operational excellence initiatives
- Build knowledge of freight forwarding, Incoterms or warehouse management as relevant
- Practise Excel/data analysis if applying for analytical or commercial roles
- Complete all recommended JobTestsPortal modules for your role family
- Deep-dive into DSV’s three divisions and understand their operational models
- Build industry knowledge: global supply chain trends, e-commerce logistics, sustainability
- Practise timed prioritisation exercises simulating logistics exception management
- Run mock interviews covering competency, values and scenario questions
- Prepare a compelling narrative connecting your experience to DSV’s growth ambitions
Vanlige spørsmål
Kilder og kontrollstatus
3 kilder · 3 fra arbeidsgiveren eller en annen primærutgiver · 1 omtalt, men ikke bekreftet
Se hva hver kilde dekker
- Arbeidsgiverens nettsted DSV Careers Portal Primærkilde publisert av arbeidsgiveren
- Arbeidsgiverens nettsted DSV Our Values / ONE DSV Kunne ikke kontrolleres – blir erstattet
- Arbeidsgiverens nettsted DSV Annual Report / Company Overview Primærkilde publisert av arbeidsgiveren
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Slik ble guiden laget
Publisert av Job Tests Portal og satt sammen fra de offentlige kildene ovenfor. Guiden er ikke vurdert av en uavhengig rekrutterings- eller testspesialist. Vi er ikke tilknyttet DSV, og de står ikke bak guiden.
Vi viser hvor opplysningene kommer fra, og sier fra når noe ikke kan bekreftes. Ansettelsesprosesser endres og varierer med stilling, land og år. Bruk guiden som et utgangspunkt, og følg alltid informasjonen i invitasjonen din.