Refund & Cancellation Policy

Last updated: September 2, 2026

This policy explains how subscription cancellation, trials, renewals, and refund requests are handled for Job Tests Portal.

1. Trials

Eligible first-time subscribers may be offered a 7-day free trial only when that offer is displayed by the checkout or storefront. If that offer is shown to you and you cancel before the trial ends, you will not be charged for the following paid period. If you do not cancel before the trial ends, the selected paid subscription starts automatically.

2. How to Cancel

Deleting your Job Tests Portal account does not cancel an App Store, Google Play, or website subscription. If you cannot access the appropriate billing service, contact support@jobtestsportal.com from the email address associated with your account.

3. What Happens After Cancellation

Cancellation stops future renewal charges. Unless we tell you otherwise at checkout, you keep access through the end of the current paid billing period or trial already in progress. Canceling does not retroactively reverse a charge that has already been processed.

4. Refund Position

Refunds for App Store or Google Play purchases are handled under the applicable storefront's policies and processes. For website purchases, except where required by law or expressly stated in a specific promotional offer, subscription charges for a paid period that has already started are generally non-refundable. This includes cases where you forget to cancel before renewal or decide not to continue using the service after a paid period begins.

5. When We Will Review a Refund Request

We will review refund requests in good faith where there appears to be a duplicate charge, a clearly unauthorized charge, or a material technical problem that prevented access after payment. A review does not guarantee a refund.

6. How to Request Help

For an App Store charge, use Apple's Report a Problem service. For a Google Play charge, follow Google Play's refund guidance. For a website charge or other support question, email support@jobtestsportal.com with the account email, charge date, amount, and a short description of the issue; include any receipt or invoice reference you received.

7. Consumer Rights

Nothing in this policy limits rights that cannot be waived under applicable consumer protection law.