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Managing Supplier Performance & Risk
Track supplier performance and reduce single-source and disruption risk.
Inside this lesson
- Identify key supplier performance KPIs such as OTIF and defect rate.
- Calculate On-Time In-Full (OTIF) and defect rates in PPM.
- Describe corrective-action plans and quarterly business reviews (QBRs).
- Analyze supply risk including single-source vs multi-source strategies.
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Educational training content only - not legal, financial, customs, or professional advice, and not a promise of any operational or business result. Examples are illustrative and use hypothetical data with stated assumptions and units. Trade-term and regulatory context is general and jurisdiction-neutral; always confirm current rules with a qualified source. Third-party names are descriptive and imply no affiliation.